Overview
This program is designed for international students with an undergrad or diploma looking to expand their skills. Students will learn to lead a team of professionals in providing seniors with the opportunity to live independently. There are two semesters.
Start Dates
- Winter 2024
- Spring 2024
- Fall 2024
Program Code
- RRM1
Delivery
- Day Time, Full-Time
Credential
- Ontario College Graduate Certificate
Duration
- 30 weeks
Estimated Cost
- $15,474 CAD plus ancillary fees
Program Highlights
They are the elders who teach us, the voices of our history and our link to the past. It’s our responsibility to listen, nurture and provide a safe, caring environment so they can continue to be productive and inspiring.
Managing a retirement residence requires a dynamic set of flexible skills, leadership and strong ethics. Fanshawe Toronto@ILAC’s Retirement Residence Management program will propel you to the forefront of this ever-expanding field. By 2030, more than a quarter of Canadians will be over the age of 65, and the retirement they want is one you can help give them. You’ll enhance your critical thinking skills, your ability to deliver effective service and to market retirement living. You’ll also learn the latest motivational techniques in leadership.
Thanks to a pair of experiential learning opportunities in the growing retirement residence industry, students of Fanshawe Toronto@ILAC’s Retirement Residence Management program graduate with the knowledge, skill and confidence to oversee all aspects of the day-to-day operation of a retirement residence, including client wellness, recreation, foodservice, facilities and maintenance and sales and marketing.
Here are some examples of career opportunities for graduates of Fanshawe Toronto@ILAC’s Retirement Residence Management program:
Executive Director
Lead the operation of a retirement community. by engaging members and employees in providing a high standard of service and value to residents.
General Manager
A critical role with an opportunity to impact the day-to-day lives of residents through strong leadership of team members.
ILAC Pathway 3.3 or IELTS 6.5 with no band less than 6.0 (same for SDS program)
A Two- or Three-Year College Diploma, or a Degree
OR
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*
Note:
*Applicants may be required to submit a resume and cover letter that includes details of work experience.
Fanshawe Toronto@ILAC is accepting Duolingo for the programs for 2023-2024. Acceptable language proficiency tests are IELTS, TOEFL, CAEL, PTE, Cambridge English, and Fanshawe College English Language Evaluation (ELE)
Courses
Level 1
Take all of the following Mandatory Courses:
MGMT-6073 Leadership
This course will explore the role of leadership in the Retirement Residence sector. Focus will be placed on collaborative leadership and management strategies for the diverse workplace. Participants will discuss and apply concepts of reflective practice and design a philosophy that reflects their perception of professional culture recognizing the value of continuous improvement and ongoing professional development.
GERI-6023 Social Gerontology
Understanding the resident and their changing needs and requirements is critical to a successful retirement facility. This course focuses on the cognitive, physiological and social changes affecting the aging population. Students will study the process of normal aging tendencies as well as abnormal factors such as cognitive decline.
MGMT-6180 Mentorship 1
Mentorship is a learning method which allows students an opportunity to broaden their professional competencies through ongoing development and counsel with seasoned professionals. This course will prepare the student for their mentorship experience in Mentorship 2. In this course the student will establish a strong understanding of the Residence Retirement community in Ontario. goals for growth, evaluate workplace issues and experiences as they pertain to their own personal leadership development.
HOSP-6003 Hospitality Operations
This course will explore the many facets of the hospitality industry. The students will gain an appreciation for where the industry has come from and what the future has in store. Focus will be placed on the operational issues related to the food and beverage department in a retirement home.
FINA-6029 Financial Management
The course will familiarize students with key financial terms and concepts. Identify the various departments of the retirement residence and how these areas are interrelated financially. Attention will be place on specific elements of the budget as they related to staffing, meals, capital expenditures, occupancy trends and generating revenue. Development of financial reports.
COMM-6037 Workplace Communications
This course focuses on refining and advancing students workplace communication abilities. The advanced communication documents and strategies covered include presentation skills, research skills, business document writing, meeting and management team strategies, business etiquette, and advanced employment communications. Additionally, students learn about interpersonal and intercultural communication concepts and strategies.
LAWS-6040 Legislation for Retirement
This course will be an examination of the principles of Canadian legislation as it relates to the Retirement Residence Industry. The Retirement Homes Act will be discussed as will the Canadian Human Rights Act, Ontario Human Rights Code, Employment Standards Act, the Charter of Rights and Freedoms, Employment Equity Act and Ontario Labour Relations Act.
Level 2
Take all of the following Mandatory Courses:
MGMT-6179 Employee Relations
The course examines the development of employee engagement, the building of organizational culture and tools required for effective human management. Focus will be placed on conflict, and negotiations, employee motivation and foundations of team dynamics. Students will study the theory and policy behind employee relations and how they can practically apply to evaluate and overcome workplace challenges and problems.
NUTR-6003 Nutrition, Health & Wellness
This course familiarizes students with the basic elements of nutrition, and health and wellness practices. Students will study states of illness, therapeutic diets and holistic approaches to optimize wellness in the aging population. Through direct exercises students will acquire the tools that can be applied in the workplace related to nutrition, and healthy lifestyle choices.
ENVR-6002 Environmental Services
After an initial review of the principles of facility design, this course will explore current best practices in the operation of environmental services in the Retirement Residence. Participants will discuss processes involved in compliance, preventative maintenance, and renovations with emphasis placed on building codes, the fire promotion and protection act, the occupational health and safety act, workflow and ergonomics.
MKTG-6026 Marketing for Retirement
Targeting today’s Retirement Residence consumer involves refined analytical skills and comprehensive market research. This course will provide the student with the skills and techniques required to attract and retain clients by exploring the impact of multimedia, heightened consumer awareness and situational selling.
RSCH-6020 Research in Retirement
This course augments the Mentorship 2 course and the Mentor assigned to the student in that course. Through ongoing development and counsel with a seasoned professional, students will identify an existing problem within the home and outline and execute a research project with the aim of finding a solution to the problem.
MGMT-6077 Mentorship 2
This course will build upon the competencies developed throughout Mentorship I. Through ongoing development and counsel with a seasoned professional, students will continue to work within the Retirement Residence Industry for a defined period of time. This opportunity will see the student continuing to enhance their own leadership style while participating in the day to day operations of a retirement community.
